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Smith Infiniti Huntsville Al customer survey for automotive research

Being a part of the retail automotive industry in the Tennessee Valley we would like to get your opinions and comments on the above dealer in regards to your recent purchase.  This dealer is dedicated to providing the utmost in total customer satisfaction and has asked that we follow-up to rate how they have performed.

Please take a minute to complete the following form so they can determine if they have areas of improvement. 10 being the highest score and 1 being the worst.  Your answers will only be provided to the dealer and your information will not be shared with another party.

What brought you to the dealership for your purchase/lease?
Your overall impression of the Dealership facility?  
Salesperson's willingness to understand your needs?  
Salesperson's knowledge of selected vehicle?  
How satisfied with the explanation of vehicle features and operation?  
Your overall experience with the salesperson?  
Your overall experience with negotiation, financing, and paperwork?  
How satisfied with the appearance of your vehicle at time of delivery?  
Your overall experience with the vehicle delivery process?  
Based on overall experience how satisfied are you with Smith Infiniti of Huntsville  
Based on overall experience would you recommend Smith Infiniti of Huntsville

Please let us know any comments you have that will assist in customer satisfaction.


Your name:

Your Email:

Your Salesperson:








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